Eurogrand Casino ReviewOpen An Account
EuroGrand is operated by WHG International Limited and is licensed and regulated by the Gibraltar Gambling Commissioner. The casino caters to UK and European players alike and offers a wide selection of casino games and promotions. Launched in 2006, EuroGrand has become one of the top online gambling sites. They also have the Technical Systems Testing (TST) Seal of Approval that ensures the site offers fair gaming.
This operator is also licensed by the UK Gambling Commission (UKGC), so users from the UK can rest assured that their casino experience will not only be remarkable but also completely legal. EuroGrand has been a top casino for a long time now and has never taken a step backwards.
Despite the fact that the mother company of the brand is William Hill, EuroGrand is making a name for itself instead of relying on the reputation of WHG. The operator offers over 350 games and does everything in its power to provide its users with the most premium experience online.
The online casino is powered by Playtech and offers the best titles this provider has produced. Additionally, this operator guarantees quality gaming on all platforms. The online casino is available under a few forms – downloadable software, mobile app, and instant-play right on its website.
The website is also highly secure as any online casino that is part of the William Hill Group. The SSL encryption license that WHG holds, allows it to grant protection to all websites part of the group. The encryption is 256-bit, which is currently the highest possible level and you will notice that your browser will note this and the HTTPS addition will also appear in green.
EuroGrand Casino’s wide range of games are powered by award-winning Playtech software, known to offer some of the best online casino gaming experiences. The portfolio of titles includes everything from blackjack to online roulette, arcade games, slots, and video poker. There are over 1502 Playtech games and that number only continues to grow.
Innovation is one of the things this software provider is known for. Playtech strives to bring the most cutting-edge technology to your favourite casino games. However, this is accomplished in a manner that makes Playtech products accessible to everyone. This is the reason why games by this provider are available across all platforms and can be loaded even with a weaker internet connection.
Another reason for Playtech’s rise as one of the best online casino software providers at the moment is the quality of its games. The bar this company has set for its products makes them instantly recognizable anywhere. From the high level of animation to the features of the games, Playtech never fails to deliver a unique gaming experience.
In addition to that, Playtech games all function with a completely unbiased RNG engine which guarantees their fairness. They are checked by multiple authorities based on the online casino of your choice. At EuroGrand casino, all games are checked by Gaming Laboratories International which issues monthly reports that can be found by clicking the link at the bottom of the home page of the operator.
Playtech is widely known for the slots it offers that are based on popular movies and TV shows with titles such as The X-Files, Robocop, The Dark Knight, as well as other DC titles. If you are looking for a slot that is based on your favourite movie then you will most likely find it in Playtech’s collection. Additionally, this provider has its own unique titles and even whole series like The Age of Gods, which does not only include slot games, but also a roulette game.
Not all Playtech games are included in EuroGrand’s library of games, though. It features a selection of card games that include classic blackjack, Caribbean Stud Poker, Blackjack Surrender, Pontoon and Casino Hold’em. There is a smattering of scratch cards and arcade games that inlcude Pop Bingo, Keno, Derby Day for players looking for something different. While the casino offers a downloadable platform for its entire range of games, they are also available in HTML5-based versions that can be played instantly online in any compatible browser.
Classic and Video Slots
Not all Playtech slots are currently available on EuroGrand’s website. However, video slots fans will still have plenty of action-packed games with excellent bonus feature rounds to choose from. Some of the best Playtech titles are available in this online casino which includes The Dark Knight, The Matrix, Rocky, and other Hollywood-themed titles.
Of course, players can also find plenty of progressive jackpot slots, including the noteworthy Age of the Gods series of slots. Other notable titles present in this casino’s library include Jackpot Giant, Leprechaun’s Luck, and Great Blue. At any time, players can find jackpots worth millions of pounds up for grabs. You can find all such games available on this website in the section entitled Jackpots.
Some of the unique features of Playtech slots include multiple bonus rounds, incredible animation, both 2D and 3D, and amazing sound design. Sometimes the slots even include music from the original soundtrack of the movie or TV show they are based on.
Another key feature of the slot games offered by this software supplier is their diversity. You can find classic slots like Berry Berry Bonanza, or slots that look and sound brand new like Wild Beats. Playtech offers games with a wide variety of themes which is exactly what enables it to be the singular software supplier of so many online casinos.
It is also worth noting that Playtech also offers sports-based slot games with progressive jackpots which are also available on EuroGrand’s website. Like with the Age of the Gods series, the Sporting Legends series also have a shared jackpot pool. They offer three different jackpots – Mega Jackpot, Weekly Jackpot, and Daily Jackpot. This only goes to show exactly how wide the range of Playtech is.
The casino offers a few variations of the classic game of blackjack, including a few live ones. Playtech never fails to deliver a great gaming experience and its blackjack games are no exception. They do not have their own category but are instead placed under ‘Card’ along with other card games. In the Live Casino lobby, however, they are separated from the rest of the games.
Among the available variants are blackjack games such as Premium Blackjack, Double Attack Blackjack, Frankie Dettori’s Magic Seven Blackjack, and others. You can actually see more variations if you pick a game from the website, then instead of selecting your limits, you click on the ‘X’ button. This will take you to another lobby where you will find more variations of blackjack as well as other games. Not all of them are available but you can certainly find some additional games.
Naturally, as this is a Playtech-powered casino, it features the Age of the Gods progressive roulette game. Aside from that, there is actually quite the wide selection of roulette games. Players can find European, French, American, any roulette variation. This is one of the casino’s absolute positives. It is hard to find an online casino that offers so many roulette games. So, if you are a fan of roulette, then this is definitely a casino worth checking out.
Some of the greatest positives of Playtech software can be seen in their roulette games. The majority of them are highly customizable and come with a history wheel that shows you the percentage of how frequently all numbers come up. These games are simply beautifully animated with the wheel spinning seamlessly. It is clear that a lot of work went into every single frame.
There are a few different baccarat games on EuroGrand Casino’s website. Most of them are in the live casino. In fact, there is only one online baccarat game available on EuroGrand. The variety of live games more than makes up for that, though. Additionally, despite the fact that there is only one baccarat game, this Playtech addition is more than sufficient by itself. It has all the features of the software supplier’s table games and the gameplay is smooth and pleasant.
Video poker is one of the favourites and includes popular games such as Jacks or Better, Joker Poker, All American Video Poker, and more. There are also a few multi-hand variations or such with multiple lines. It is a small but satisfactory collection of Video Poker games. Most of them have the classic video poker look but some games like Pick’em Poker Multi-hand have a more modern look.
EuroGrand’s library also features more games which can be found in the ‘More Games’ section of the lobby. These include bingo, arcade, scratchcard, keno, and other games. You can find delightful games such as Rock, Paper, Scissors, Heads or Tails, and Wheel of Light. In any case, if you get bored with the usual games of your choice, you can find a variety of other games that will freshen you up right away.
Live Dealer Suite
The Live Casino lobby of EuroGrand is quite rich. It has a wonderful variety of games, all of which are powered by Playtech. You can pick your live casino experience and select the Grand Royale Experience for a real treat. This shows you the more high-roller type of games with higher limits.
Aside from that the live lobby is well-organized and filled with amazing game variations. The hosts are all quite welcoming and pleasant. They are very professional but also amusing and friendly. This live lobby allows you to play multiple games at once which is a great advantage over other online casinos. You can also see upcoming games and exactly when they will start.
The only strange thing here is that you can see some games available in the lobby on EuroGrand’s website and different ones in the live casino lobby. That can be somewhat confusing but in the end, you will simply realize that there are even more games available than you thought.
One of the main attractions at EuroGrand Casio is its generous welcome bonus offer of 100% up to £100. New customers only and Opt in is required. 1st deposit only. Bonus expires 7 days from issue. Min £20 deposit. Max Bonus £100. 35x Wagering. Max redeemable £2,000. Player, country, currency, game restrictions and terms apply.
Unlike the free spins, the bonus funds you will receive can be used to make wagers on any game. However, every type of game has a different contribution percentage. The bets placed on all slots with the exception of “Wild Gambler”, “Football Rules” and “Wild Gambler 2: Arctic Adventure”, and on scratchcards contribute to the completion of the wagering requirements 100%. Those excluded few have a contribution of 25%.
Other games that have a 25% contribution include Pai Gow, Red Dog, Let It Ride, and Casino Hold’em. All other games have a stake contribution of 20% or lower with the exception of roulette. Depending on the table coverage bet, it can have a contribution of 50%, 25% or 0%. The higher the table coverage bet, the lower the contribution.
Naturally, before you opt in for the promotion you need to read the terms and conditions. You cannot claim a second bonus while this one is active. You cannot withdraw funds without that resulting in the deletion of your bonus funds and free spins.
EuroGrand’s loyalty scheme, or, as it is called there, its VIP Club, has multiple perks. The way to enter it is by playing a lot, naturally. You accumulate comp points and that brings you closer to being a part of the VIP Club. There are other factors too, though, like the length of a player’s stay in the casino, their playing patterns, the amount of money they have deposited into their accounts, and others.
If you qualify, you will receive an e-mail invitation to the club in which more details will be included. After you accept, you will receive perks such as faster withdrawals, higher betting privileges, higher comp points conversion rate, personal account manager, special bonuses, and even participating in VIP-only events. Overall, you will be treated differently and will have the chance to win exceptional prizes.
Supported Deposit and Withdrawal Solutions
Players at EuroGrand casino will have a ton of options for depositing. Naturally, the list starts with credit and debit cards by Visa and Mastercard. Both are accepted and if you choose to deposit using this method, you will have your funds available momentarily. It is worth noting, however, that if you decide to use Mastercard, you will need to have already registered with your bank for a 3D code and will not be able to do so during the depositing process.
Other services that are connected to Visa or Mastercard are also available, such as Entropay, and ecoPayz, however, all credit or debit cards powered by either provider will be accepted. This means that even if the exact payment method is not listed, you can use your card to make a deposit anyway.
Other deposit methods include PayPal, Neosurf, iDeal, Skrill, Neteller, and paysafecard. Of course, you can also deposit via a wire transfer. The main difference between this exact method and all others we listed is that it may take up to 5 days for the transaction to go through and for the funds to appear in your account.
When it comes to cashing out, EuroGrand still offers more options than most. You can use your Visa but not your Mastercard because of the company’s regulations. You can also use PayPal, Neteller, Skrill, and ecoPayz. This is possible because both Neteller and Skrill are e-wallets and as such allow you to both deposit and withdraw funds. PayPal is an e-wallet as well, but is world-renowned for its qualities and advantages and can also serve as a lot more. Meanwhile, ecoPayz is an online account which gives you the opportunity to manage your finances in a number of ways.
Transactions using any of these may take up to 6 days to complete. However, a withdrawal with Visa may take a lot longer to fully process. This depends solely on your bank’s processing time. Using Visa to withdraw is a good choice, though, as it is highly secure. The only method more secure would be a wire transfer, however, EuroGrand does not offer this method for cash-outs.
Mobile Compatibility and Performance
The website of EuroGrand is highly adaptable, however, despite that, the operator still offers apps for Android and iOS. The app for Android is not available from the Play Store though, so you need to have enabled the installation of apps from sources other than the Play Store. Then you simply scan the QR code and click on the link.
For Apple users, this process is simplified as the App Store offers it. All you need to do if you are using an Apple device is scan the QR code for it or simply search for the casino in the App Store. It runs smoothly, however you do need to keep in mind that this app will use your location which means that your battery life will significantly decrease.
If you do not wish to change the settings on your Android phone you can simply play directly through the website. The gameplay is perfect, there are no lags, if you have a relatively new device, of course. The website should be functional even on older devices, however, you may experience problems with speed but, considering the adaptability of Playtech software, perhaps you won’t have any issues after all.
Support Service Quality
The casino’s customer support team assists players via email, phone, and live chat available in a few languages. Their support service is available around the clock and is operated by knowledgeable and experienced casino staff.
The Support Team of EuroGrand is actually the same that tends to the needs of William Hill users. This means that the staff is large enough to handle it, however, the support agents will not know that you are asking them about EuroGrand Casino unless you say so. This can lead to a lot of miscommunication and overall slower response times.
Other than that, the team tries to be as helpful as possible but since the pride of this team is that it is a multilingual one, you are quite likely to encounter a support agent that does not speak English very well. If they do understand you, though, they will end up helping you, even if it takes a short while. In addition, the staff is very polite, kind and respectful.
Of course, the best feature of the support team of this online casino is the fact that it is available in all supported languages which is something that not many online casinos can keep up with. Naturally, this goes more to William Hill’s credit than EuroGrand but it is still worth pointing out.
Licensing and Regulatory Information
EuroGrand is operated by WHG International Limited and so, it is licensed and regulated by both the UK Gambling Commission and the Gibraltar Gambling Commissioner. Additionally, as we mentioned, it is audited for fairness every month by Gaming Laboratories International. The website is also SSL encrypted with 256-bit encryption and additionally has a firewall that is top-shelf. It is also a Thawte secured site.
The services of EuroGrand are unavailable in the following countries: Afghanistan, Gabon, Norway, Aland Islands, Gambia, Palau, Algeria, Greece, Palestinian Territories, American Samoa, Greenland, Philippines, Antarctica, Guadeloupe, Pitcairn, Australia, Guam, Poland, Bangladesh, Guinea, Portugal, Belgium, Guinea-Bissau, Puerto Rico, Belize, Haiti, Reunion, Benin, Heard and McDonald Islands, Romania, Bhutan, Hong Kong, Rwanda, Botswana, India, Samoa, Bouvet Iceland, Indonesia, Sao Tome and Principe, Brazil, Iran, Saudi Arabia, British Columbia, Iraq, Singapore, British Indian Ocean Territory, Israel, Solomon Islands, Bulgaria, Ivory Coast, Somalia, Burkina Faso, Kiribati, South Africa, Burma, Latvia, South Georgia, Burundi, Lesotho, St. Helens, Cambodia, Liberia, St. Pierre and Miquelon, Cameroon, Libya, Sudan, Central African Republic, Macau, Surinam, Chad, Mali, Svalbard and Jan Mayen, China, Manitoba, Swaziland, Christmas Island, Marshall Islands, Syria, Cocos (Keeling) Islands, Martinique, Thailand, Columbia, Mauritania, Togo, Comoros, Mayotte, Tokelau, Congo, Micronesia, Tonga, Cuba, Mongolia, Tristan da Cunha, Cyprus, Montserrat, Turkey, Czech Republic, Myanmar, Tuvalu, Denmark, Nauru, UAE, Djibouti, Netherland Antilles, Uganda, East Timor, Netherlands, Ukraine, Equatorial Guinea, Netherlands Antilles, United States minor outlying territories, Eritrea, New Caledonia, Uruguay, Estonia, Niger, USA, Ethiopia, Niue, Vanuatu, France, Norfolk Iceland, Vatican City State (Holy See), French Guyana, Norfolk Island, Virgin Islands (USA), French Polynesia, North Korea, Wallis and Futuna Islands, French Southern Territories, Northern Mariana Islands and Yemen.
The Bottom Line
EuroGrand casino offers a wide selection of Playtech games across platforms. The website has a simplistic look but is actually very advanced and highly adaptable. You can use it on any device and it will still look like it should and be entirely functional which is the most important factor to consider. Additionally, EuroGrand offers a fairly good selection of banking solutions and has a strong security system.
If you are not a fan of Playtech, though, this simply will not be a good fit for you. However, given this software supplier’s history and products, it is quite safe to say that not a lot of people feel that way. Playtech offers a wide variety of games both online and live.
The conclusion here is that this is a Playtech casino, with some great promotions and features, so it is definitely worth checking out. There are hardly any downsides to playing at this casino.